Categoria: Artificial Intelligence

  • Customer Service Chatbots: How to Create & Use Them for Social

    How to Build a Winning Customer Service Chatbot Simply put, an FAQ chatbot is like an FAQ page, but driven by artificial intelligence. Remember SmarterChild, the snarky yet informative AOL instant messenger chatbot? By today’s standards, it’s a rudimentary chatbot, but it had a sarcastic personality that at its peak entertained 250,000 people per day.…